Privacy Policy

Zero KM India (“we,” “our,” or “us”), the parent company of Zero KM shops& tours, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and the Zero KM Office software application (“App”).

1. Information Collection & Use

We are the sole owners of any information collected on our website and the Zero KM Office App. We collect only the information that you voluntarily provide via email, direct communication, or form submissions. We do not sell, rent, or share this information with third parties, except as necessary to fulfill your request (e.g., to process an order or provide customer support).

2. How We Use Your Information

We use your information for the following purposes: To respond to your inquiries and service requests. To process orders and provide requested services. To send you updates about promotions, new products, or changes to this Privacy Policy (unless you opt out). You can opt out of receiving marketing communications at any time by contacting us via the email address or phone number provided on our website.

3. Data Security & Protection

We take strict precautions to protect your personal data. Online Security: Sensitive information (e.g., credit card details) is encrypted and securely transmitted. You can verify this security by checking for the lock icon in the address bar and “https” in the website URL. Offline Security: Access to personally identifiable information is limited to employees who require it for specific job functions (e.g., technical support). Our servers storing personal data are maintained in a secure environment.

4. Registration & Account Information

To use the Zero KM Office App, customers must complete a registration process via our official website. During registration, we collect basic details such as: Name Email address Providing additional demographic information (e.g., gender, age) is optional.

5. Order Processing & Payment Information

When placing an order, we collect: Contact details (name, shipping address) Payment details (credit card number, expiration date) This information is used strictly for billing and order fulfillment. If there are issues processing your order, we may contact you using this information.

6. Confidentiality of Field Services & Business Data

We do not collect, store, or transfer any sensitive field service data, business operations details, or employee information of our customers. Specifically: We do not access or track field service activities of our customers. Any field service data is only accessible to the customer’s designated administrator(s). Our employees, including regular staff of our parent company, do not have access to customer data without explicit consent.

7. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and improve website functionality. Cookies help us recognize repeat visitors and improve site access. Cookies do not contain personally identifiable information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated via email or on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at: 📧 rajesh@0kmindia.com 📞 +91 94976 60006