Our product’s user interface has been developed with stylish state-of-the-art designs giving it an attractive look and feel. It is extremely user-friendly and navigation through the system can be done easily. The product’s user interface is so simple that you don’t need a technical expert to use it – it can be accessed and managed by any layman.

In our product, details are presented in the form of graphs and charts. So company owners can easily evaluate each individual staff’s performance. Keeping in mind that visual images often convey more than plain text, all reports prepared by our system can be viewed in the form of graphs and charts.

Companies may have one or more vehicles that are used for official duties. Managing these vehicles and keeping track of which vehicle has been assigned to which staff and for what purpose can all be a cumbersome activity. Many businesses struggle to accurately record the usage of their vehicles.

Line 46 will allow firms to manage their vehicles systematically. For each day, the business can track which employee has been assigned the vehicle, what route are they taking, what other items were in the vehicle and what activities were undertaken along the way (bill payment, insurance renewal, RTO checking etc). Everything pertaining to the company vehicle can be updated promptly and maintained on our system. Also, daily jobs can be assigned and vehicles can be tracked precisely. While out on duty, any activities with regard to the vehicle such as toll payment, filling petrol/diesel or any mechanical issues can be updated to the administrator by the staff through the app itself. From the moment a vehicle is taken by a staff for a particular job until it is returned back at the office, the vehicle can be continuously tracked through Line 46’s Vehicle Management system. This takes the burden off of business owners for anything regarding their vehicles, and they can focus on other important tasks for business growth.

Customer service is a crucial aspect for every firm that has overall growth on its agenda. All kinds of businesses receive service request, relevant to their product and the services they provide. A restaurant receives requests for food delivery; an electronics store may receive requests for installation or repair of televisions, washing machines or other appliances; a computer repair service may receive a request for parts to be replaced through a home visit; an automobile company could receive a request to test-drive a vehicle, and so on. All such requests are what is commonly referred as service requests, in business scenarios. Line 46 has a built-in feature whereby all such service request can be properly managed. It even updates follow-up of these requests and chooses the best resources to resolve an issue. So, for every organization that focuses on customer service, Line 46 will be an extremely useful tool. It may happen that even though a service request was raised, the customer does not get the support on time. The clients may get upset over such delays, and the technicians who visit them have to bear the brunt of that customer’s anger. Even if the manager schedules the appointment at a particular time and informs the technician, the latter may not be able to reach on time either due to road traffic or due to prior commitments. These things could lead to arguments between the customer and the executive. To avoid such scenarios, schedule a technician’s daily duties in a timely manner and ensure there are no delays, Line 46 is the best solution available in today’s market.

Every company takes utmost care in fulfilling its service requests, regardless of its magnitude. Valuing a tiny request as much as a huge task, assigning the right staff and delivering that service in the most professional manner will certainly increase the image of that business. Our product also enables the staff to collect customers’ digital signature upon completion of that service request. By using a system such as Line 46, organizations can depict their focus on staff as well as customer feedback, and hence increase their brand value.

Globally, all business sectors are going digital. If you are looking to move onto that path, Line 46 is the right choice. Just as you will smile more seeing your business grow with this system, your staff will also feel more secure and be happy. And that’s where our victory is.

Our product evaluates the performance of all employees on a weekly (or monthly) basis and suggests the top performer or ‘Star’ of that week (or month). The details of such staff will be displayed in the Admin console, along with their photo. ‘Star of the Week’ can thus be made a prestigious title and motivate employees to achieve the same.

A company may have different kinds of payments to be collected from their various clients. This job is often entrusted to their field staff. But there usually isn’t any system in place that can verify the receipt of payments at the company’s accounts department. Also online frauds are increasingly becoming common. In these circumstances, supervising payments collected by field staff is of grave importance. Our product employees to record their collections immediately, and enables accounts persons to verify receipt of such amounts. The staff who accurately collects the maximum amount in one week earns the title of ‘Safe hands of the Week,’ and similarly, the top collector of the month is ‘Safe hands of the Month.’

Our product can predict the daily income of a company. Just as expenses incurred by field staff can be tracked, the income to be collected can also be assigned to them. This income can even be given as daily target to be achieved.

Line 46 does not require internet connectivity for most of its functioning. But twice a day, for at least 30 seconds each, the App must be connected to the internet. Once, in the morning, when the staff logs in so that he can view the day’s duties assigned to him and again, at the end of the day, to update the status of all those duties. At all other times, the App works well without internet. But for storing the real time location in data base, internet connection is required.

Each staff’s daily expenses can be tracked in their Staff App, which also gets saved in the Admin platform. This helps in tracking daily expenses of employees in the future as well, and even assists the company to identify the total daily expenses borne by their employees as whole.

Most of the products for field staff management available in the market today are company-oriented i.e. they are aimed solely at increasing company profits and sales. Along with giving adequate importance to such company requirements, Line 46 also focuses on staff welfare. For example, the tracking feature enables the company to precisely locate their staff and ensure their safety too.

We want every field employee to be able to complete all their tasks conveniently and successfully. Line 46 has multiple features to make that happen. Sometimes, there may be unforeseen circumstances like an accident involving the staff or a dispute with a client. In such scenarios, the employee must immediately inform the office. For this, Line 46 has a special alert system developed into the app itself. There is a ‘PANIC’ button, in the Staff App, which can be clicked. If the admin is logged in, he can see which staff is facing that situation along with his exact location and time. The admin can then take the necessary remedial measures.

In our product, every staff can be assessed based on their performance and a score can be assigned. In this way, companies can identify who are their best performers. Additionally, these scores can be used to form teams and thus strengthen individual performance too.

A company will often have various kinds of news, circulars and information that regularly need to be disseminated among its employees. All this can be entered in the 'Add Info' section of our product. Any kind of information added here can be viewed by all employees on their staff app, in the 'Info' tab. In this way, the staff stay updated about the day-to-day activities of the business. Some of the main information that a company can add in the Info page are the rules and regulations for staff functioning, company guidelines, salary particulars, disciplinary instructions and other circulars.

Line46 has provided an option through which the companies can add the details of their staff, such as personal information, previous work history, educational qualifications, in the module. The details can also be edited if and when required. The staff’s performance, attendance, their involvement in each project, the success rate of the projects they get involved in, etc. can be tracked in the module. Such details can be used for future reference while involving a particular staff member in a project. Once an individual is added to the module, he or she receives an employee code and a username, with which the person can log into the module. Once they log in, the app begins tracking their work, expenses they incur while on the project, etc. and send it to the admin platform so that the management can be aware of the daily on goings of their employees.

As soon as an employee’s shift begins, he or she is required to log into Line46’s app so that they can receive information about the work they are supposed to do on a daily basis. Once the employee logs in, his or her real-time location can be tracked via GPS, which will be logged into the map facility of the app, thus making it available to the employers. Via this facility, the employers can track the staff’s real-time location, the areas they covered, how much time they spent at a particular location as well as what project they are involved in at any moment during the day. Every 15 seconds the location would be tracked by the app. The information would be available for 45 days, after which it will be erased from the system. For the app to track the location, it is important that the employee follows these three steps without fail -- ensure the GPS system in their phone is enabled, try to follow routes where internet connectivity is available and keep the phone in places where network is constantly accessible.

Along with individual field staff, Line 46 allows a company to manage an entire team. The team's performance, their score, the incomes and growth benefits that they bring to the company - all these can be tracked through our system. The evaluation of a team is done in the same manner as that of individuals, but presented in a combined format. With this Team Management module, our product helps you to identify which team performs the best, the team that brings in maximum growth for the company, those that are loss-making, and those that utilize the company's assets (like vehicles) properly. If an organization has multiple branches, this Team Management tool makes it extremely easy to manage their staff located at different outlets.

Very often, it is seen that employees perform better when they are part of a team, rather than individually. Our product's special Team Management module allows individuals to be linked to teams, and provides measures to help them fall in line with the team. Another advantage of this module is there is no requirement of having multiple lengthy discussions with each team to evaluate individual as well as team-level performance. Everything is presented in a graphical manner and reports can be generated instantly. So the time saved in evaluation can be put to better use.

All dedicated entrepreneurs will wish to know the commitment level of their staff. This information is decisive while finalizing the pay package. It can also make or break the future of the enterprise.

Line 46 can automatically and scientifically track the dedication, integrity and honesty of your staff members without any specific inputs. It can suggest your Star of the Week/ Month according to their performance. Questions like who performed the best during the week/ month and who brought in more cash for the company will be answered. Also, the individual effort taken by each staff for the growth of the company can also be seen.

This information will automatically appear along with the photograph of the staff member in the Admin area of the system. To view this, go to the ‘Intelligence’ tab of the ‘Report’ page.

Line 46 has a full-comprehensive finance module. The daily expenses incurred by each field staff, as well as any amounts collected by him can be recorded here. He can easily send these details through the Staff App. There is also a page that shows the Balance Sheet for each day i.e. expenses and incomes that have been incurred. The management can identify which staff has brought in the maximum collections for each day or week through the Balance Sheet. The finance module helps staff and the employer to maintain the finances accurately and error-free. An employee's performance score considers how soon he enters the collection into the Appm as one of the factors of evaluation. Ideally, he must enter the collection instantly into the system for a higher score, but in case there is any delay, he must inform the same through the App and can expect a deviation in his score for the same.

If there are delays in submitting the expenses or payment collections, there are higher probabilities of inaccuracy in the data. Foreseeing this scope for misrepresentation, we have intentionally included the Finance module in our system. Through this module, Line 46 allows all financial aspects of a company to be efficiently managed.

There are many organizations that conduct many of their business functions outside office premises. For these outdoor jobs, staff may take various routes. Line 46 allows companies to add these routes into the system and manage them. New location points can be added and the route plans can be updated. On a daily basis, through the web administrator platform, a company owner can clearly identify the employees who are out on duty, which staff has taken which vehicle, what task have they gone for and what route have they taken. He/she can also see if the employee has followed the recommended route from the App to complete his tasks for the day or has he deviated from it.

Route Management is one of Line 46’s most important as well as unique features. As a business expands, its clientele grows and hence the number of field staff employed increases and the routes that they have to take also grow extensively. In line with this growth, our product allows a business owner to keep on adding the locations of their new clients onto the routes and the Route Maps get updated just as frequently.

The system allows you to obtain reports of the routes covered by an individual staff in one day. All the locations he visited and the complete route taken by him is reflected in this report. These daily reports are available in the system for 45 days, and automatically gets deleted after that.

How do you manage your field staff? More often than not, managers get in touch with their employees on the ground through their mobile phones. If you call them while they are performing their duty, it disturbs not only your staff but also your customers. Imagine a scenario in which your employee is giving a demonstration to a prospective customer. The interruption caused by your call will end up annoying the customer and will also consume their time.

We understand that Field Staff Management is the most difficult part of running your business. Your field staff are your eyes and ears on the ground, and you are forced to believe everything that they tell you. How will you discern the truth of the information that they feed you?

To begin with, the field staff travels to a number of places, and you as the manager does not have any scientific means of tracking them. The jobs that you assign to your staff may be time bound. In such cases, it will be important to know where they are at a particular moment. This is because, at the end of the day, you are responsible for their actions. More importantly, field staff are often entrusted with the responsibility to collect payments from clients. It has been seen that such transactions are often not done with complete honesty. For instance, the staff might charge the customer a higher amount in the name of service fees. Many firms lose loyal customers and face financial loss due to the dishonesty of their staff. Overall, it is not easy to measure the loyalty and sincerity of your field staff. They are often the face of the company in front of the customers. Thus, if they are not properly managed, it might affect the reputation of the company.

Census Conductor

Do you have a team that conducts on-site surveys for you? We can smoother their job while helping you to track them. When your survey staff visit a site and take photographs, it can be added to the Line 46 system using the app in their mobile. This app can also be used to collect signatures of the clients and record any questionnaires collected from the site. All these information gets stored in the Admin area of the system. Moreover, the survey feature in line 46 is not dependent on network connectivity. Hence, all these actions will be fulfilled under any circumstance.

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